If you're seeing an error when trying to sign up or log in, it may be caused by a firewall, network settings, or an issue with your current device setup.
What to try:
Connect to a different Wi-Fi network
Some networks (like corporate or school ones) may block certain services. Try switching to a different wifi connection, such as a home network or mobile hotspot.Close and reopen the app
Fully close the Mudra app and reopen it to refresh the connection.Try on a different computer or device
This can help rule out local issues like browser extensions or firewalls.
If none of these steps help, feel free to contact us directly at support@mudra-band.com and we’ll assist you further.
Comments
I've tried several methods to log into my account to update the firmware but nothing is working.
I've tried everything that Alex has told me to try. I cannot even login to get the new firmware because it isn't even working on my iphone.
I'm still getting emails to buy the Mudra band but I have not gotten a response to my previous request for assistance with logging into the software on my laptop and phone to update the firmware.
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