I’m getting an error when signing up or logging in

If you're seeing an error when trying to sign up or log in, it may be caused by a firewall, network settings, or an issue with your current device setup.

What to try:

1. Connect to a different Wi-Fi network
   Some networks (like corporate or school ones) may block certain services. Try switching to a different wifi connection, such as a home network or mobile hotspot.

2. Close and reopen the app
   Fully close the Mudra app and reopen it to refresh the connection.

3. Try on a different computer or device
   This can help rule out local issues like browser extensions or firewalls.

If none of these steps help, feel free to contact us directly at support@mudra-band.com and we’ll assist you further.