The Air-Touch functionality isn't working properly

If the Air-Touch doesn't recognize your gestures accurately, is not working at all or properly, please verify that:

• The Mudra Link is snug on your wrist. Make sure that the electrodes are in contact with your skin.
  
• The Mudra Link is worn on the right orientation, meaning that the on/off button is facing you, rather than facing outwards.
  
• Make sure that there is no intrusion interfering between the Mudra Link electrodes and your skin surface.
  
• Make sure that you are wearing your Mudra Link on the same hand as set under "Hand Preference" in the Mudra Link app control settings.

After verifying the provided guidelines, follow these steps to resolve the issue:
1. Go to the Mudra Link App > Neural Explorer and verify you are able to see signals moving when you move your fingers.

2. Tap your thumb and index finger together. You should reach the High pressure level on the PRESSURE LEVEL gauge in the neural explorer page.

If your Air-Touch is still not properly functioning, please contact us at support@mudra-band.com.