The Air-Touch functionality isn't working properly

If the Air-Touch doesn't recognize your gestures accurately or is not working at all or properly, please verify that: 

1. The Mudra Band is snug on your wrist. Make sure that the electrodes are in contact with your skin.
2. The Mudra Band is worn on the right orientation, meaning that the on/off button is facing you, rather than facing outwards.
3. Make sure that there is no intrusion interfering between the Mudra Band electrodes and your skin surface.
4. Make sure that you are wearing your Mudra Band on the same hand as set under "Wrist Preference" in the Mudra Band app settings.

After verifying the provided guidelines follow these steps to resolve the issue:

1. Go to the Mudra Band App > My Neural Signals and verify you are able to see signals moving when you move your fingers. 

2. Turn AssistiveTouch off and then on on your iPhone.

If your Air-Touch is still not properly functioning, please contact us at support@mudra-band.com.