Here are some steps to take if your iPhone does not see the Mudra Band:
- Turn your iPhone's Bluetooth settings OFF and then ON.
- Make sure your Mudra Band is charged and turned on by pressing the on/off button. The LED should be flashing yellow, meaning that your Mudra Band is advertising.
- Make sure that your Mudra band is not paired to another iPhone. This can be identified by the LED behavior of the Mudra Band. If it is connected to another iPhone, the LED will be flashing green. Your Mudra Band can only be actively paired to one iPhone at a time, but you can alter it between the current iPhone and other iPhones.
If you are still having issues connecting your Mudra Band to your iPhone, please contact us at firstname.lastname@example.org.